Refund Policy
Last updated: January 1, 2025
At Bellowgo, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, please contact us at support@bellowgo.com.
1. Returns
You may request a return within 30 days of receiving your order, subject to the conditions below.
To be eligible for a return, the item should generally be:
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Unused and in its original condition
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In the original packaging, where applicable
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Accompanied by proof of purchase
Certain products may not be eligible for return where permitted by applicable law, including products that are personalized, used, damaged after delivery, or otherwise excluded from return eligibility.
2. How to Request a Return
Before sending an item back, please contact:
Please include your order number, the item you wish to return, and the reason for the return.
Do not send products back without first contacting us for return instructions.
3. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as reasonably possible at support@bellowgo.com.
Please provide your order number and, where helpful, photographs showing the condition of the item and packaging.
We will review the issue and, where appropriate, offer a replacement, refund, or other suitable resolution.
4. Refunds
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will generally be issued to the original payment method.
Please allow additional processing time for your bank or payment provider to reflect the refund in your account.
5. Return Shipping Costs
Unless the item is defective, damaged, incorrect, or otherwise required by applicable law, the customer may be responsible for return shipping costs.
Original shipping charges may be non-refundable where permitted by applicable law.
6. Exchanges
If you need to exchange an item, please contact us at support@bellowgo.com.
Depending on product availability, we may process an exchange or recommend returning the original item and placing a new order.
7. Cancellations
If you need to cancel an order, please contact us as soon as possible.
Because orders may enter processing shortly after purchase, we cannot guarantee that cancellation requests can be accommodated after an order has been processed or shipped.
8. Consumer Rights
Nothing in this Refund Policy is intended to limit any mandatory consumer rights you may have under the laws applicable to your purchase.
9. Contact Us
For questions regarding returns, refunds, or exchanges:
Bellowgo
Email: support@bellowgo.com
Website: bellowgo.com